How to get your Candes Geyser Repaired in Madurai?

In order to Fix your Candes GEYSER Issue in Madurai firstly you need figure out what exactly is the problem with your GEYSER & whether or not your Candes Geyser is still covered under warranty & whether the warranty can be claimed in Jammu or Not. Candes GEYSER’s generally come with a 1 year manufacturer warranty which is valid across India, before contacting the Candes Service Center in Madurai it is highly recommended to check the troubleshooting steps given at the end of this page. If still you are unable to resolve the issues then you can contact Candes Customer Care in Madurai by following the steps given below:

Note: Before contacting Candes customer care, make sure you have your order no/invoice no or bill with information about the serial no & model number handy.

Follow these steps to contact to Candes service centre:

  1. Dial Candes Customer Care Number which is +91 9310217042 for Madurai region
  2. Once you are connected to the operator, explain the issue you are facing with your Candes Mixer Grinder eg: Candes Mixer Grinder 2018 Model is not turning ON.
    Note: Recently Candes Changed their menu option you may now have to select an appropriate option from the IVR in order to connect to the Candes customer care team.
  3. You would be asked for the exact model number & your invoice/order number.
  4. After providing the above set of details you may now be asked certain questions over the call like Is the Light on your Candes Mixer Grinder turning ON.
  5. After you answer the questions, if the problem still persists the Customer Care Executive will Lodge a Complaint & Issue you a unique Reference Number also known as the Complaint/Ticket Number.
  6. The Field Engineer will contact you in 24 to 48 working hours, from the date the complaint is filed.
  7. The Field Engineer will make a Visit to your Madurai Address to diagnose the device. An attempt by the Field Executive will be made to repair the product at your place, if the attempt is unsuccessful then depending upon the issue the field engineer may:
  • Get the damaged part from the Company & will give you a replacement within maximum of 2 weeks
  • Send the Product to the Candes Service Center / Workshop for repairs

Tip: If it has not been more than a week since you have purchased a product & it is giving you issues insist for the free of cost replacement of the product, contact the customer care for more information.

** Further if you are looking for Candes Geyser Installation Service in Madurai, the same steps as given above would apply.

Troubleshooting tips for repairing Candes Geysers:

Geyser is an appliance which is needed in most of our homes and offices since it fulfils the purpose of providing us with warm water in kitchens and bathrooms. Hot water geyser or simply geyser is highly useful and often a necessity, both in hot and cold countries. However there are some problems that may come up in geysers and may need resolution as fast as possible so that you can enjoy uninterrupted usage or function. This article will talk about the most common geyser problems along with their appropriate solutions:

Problem: A dripping geyser

One of the most common geyser problems include a dripping geyser. It is a fact that geysers often drip or leak water through the pressure control valve overflow pipe. A little bit of dripping is normal but if it is more than just a few liters then this can be an indication of a faulty control valve. Get this valve checked and get it replaced if there is no chance of repairs.

Problem: Overheating Candes geyser

Another one of the most common geyser problems is an overheating geyser. Sometimes the geyser may not close or go off even in the ‘off’ position and this can lead to not just overheating of water but also exploding of the geyser. You can notice this if there is steam coming out of the geyser along with hot water. This basically means that pressure valve and temperature is releasing hot water since the temperature and pressure both are building up. This can be an indication of a faulty thermostat. In this case, switch the geyser off and call a plumber.

Problem: Water not hot enough or no hot water at all

Another common geyser problem is when the water obtained from the geyser is not hot enough or not hot at all. If there is no hot water at all then in that case you must check the geyser circuit breaker on the main distribution and see whether it is tripped or not. You must reset the circuit breaker once or twice. If it continues to trip then you may need to call an electrician. If the problem is not with the power supply then the heating element or the thermostat may be faulty. Then you may need to replace it.

Problem: Water leaking through the ceiling

If the water is leaking through the ceiling then this may indicate that either the geyser has burst or a major leak may have developed. In some cases this could also be due to the drip tray and overflow system may not be coping. In this case switch off the power supply as well as the cold water supply to the geyser. Call a plumber for getting the problem resolved.